When dealing with home health aides don’t be afraid to give effective feedback. We all can benefit from constructive direction. However, I believe how that direction is delivered affects how it will be received and the eventual outcome. When you witness a situation that is not what you expect, the best thing to do is to confront it head on. Confrontation is something that I don’t usually like to do. I often don’t like having to approach someone about their performance, especially if they know what their responsibilities are. Sometimes if you don’t say anything, just expect that it will probably never get done. You as the caregiver will end up holding on to these things and it will build up inside of you and the next minor thing that happens may set you off. If you do go off, just know that a really uncomfortable situation will arise. Be mindful of the human nature of some individuals. You don’t want anyone to feel as though they have to act out toward you or your loved ones in a spiteful manner. Approaching someone with a level of mutual respect while asserting and exercising your authority goes a long way and can make a situation easier to deal with. I’ve found that it is better to deal with the problem in that moment and then move on. To ease the likelihood for any tension, consider approaching the confrontation in a diplomatic way.
The main thing is to realize that everyone has their own way of handling situations and doing things. The task may not get done exactly how you would do it. You will, however, have to let some things go. As long as the aide is taking good care of your loved one, the best thing to do is to allow room for a compromise.